Management & Mentor

Mrs. Bansal is a post graduate from Rajasthan University and carries more than a decade of experience in operations of hotels in USA. She was associated with Best Western and Howard Johnson. She serves as the Director of Lords Hotels & Resorts and hence, she is well exposed to the challenges of the hospitality industry.

She has ventured into hospitality education with the aim of creating skilled manpower for the industry. The institute will also serve as a learning and career development center for employees of Lords Hotels & Resorts and their family members. The aim of the institute is to provide quality and job oriented training at minimal fees.

Mr. Bansal, an engineer by profession, ventured into his family business of construction in India at the age of 20 after completing his education. In the span of 25 years, he executed jobs for reputed companies like L&T, ONGC, Essar, Food Corporation of India, Indian Railways and many more. In 1990s, he diversified into hospitality and set up two hotel project in Surat and Mumbai.

He moved to USA in 2003 and acquired Hotels, Motels and Service Stations in addition to pursuing construction activities. He has substantial experience and he is one of the pillars of strength at Lords Group. His vision is to create skilled, educated task force for hotel industry and at the same time give back to society.

Mr. Rakesh Mathur has recently been co-opted as a Director and Principal Advisor to the Lords Hotels and Resorts Group. He is a Hospitality Industry professional with over forty five years of leadership experience in highly-acclaimed Indian and Global hotel groups. 

Mr. Mathur was the first CEO, BASS (now IHG) Hotels & Resorts, South & West Asia, and later PRESIDENT of  ITC Welcome Heritage Hotels, where he pioneered the Heritage and Circuit Tourism movement in India, before retirement in 2011. 

After Schooling in Shimla and Graduation in Economics Honours from SRCC, Delhi University, He joined Oberoi Hotels in 1973 as a Management Trainee and grew in the Industry and worked with Global and Multinational Hotel Organizations. 

Apart from his professional affiliations, Mr. Mathur is Associated with several Industry and Philanthrophic activities.  He is Co-Founder & Hon. Secretary of Ecotourism Society of India, Co-Founder & Advisor FAITH & NIT, on Executive Committees of IHHA, INTACH, AURO UNIVERSITY, ITRHD, Hon. President of Save The Children India and Chairman HI-AIM

He is a Paul Harris Member of the Rotary Club of Delhi Southend, Hon. President of Save the Children India (Delhi) and runs a personal Charitable Foundation engaged in poor and orphaned childrens’ health and education. 

Mr. Mathur would devote substantial time with the Lords Group, and work closely with the Promotors and top management, guiding them in areas of product and service quality enhancement, operational efficiency, organizational development, growth within and outside India, and CSR.

Mr. Jena is an accomplished Hospitality professional with 34 (Thirty-Four) + years of experience, and is a graduate holding Bachelor of Commerce, Osmania University, Hyderabad. He has done Front Office Management & Food Production course from IHM, Bhubaneswar and has also successfully done Honours in Managing Services in food & Beverage Operations through American Hotel & Motel Association. A highly result oriented professional, Mr. Jena is responsible for managing the entire P&L, devising financial & marketing strategies to maintain the leadership position in the market and achieve revenue & profit targets by delivering service excellence.

Mr Jena’s achievements have been highlighted below and are as follows:

• With Phoenix Market city Mumbai - one of the largest malls in India, having over 300 stores of national and international brands spread over 1.2 million Sqft. with a sale of INR 1200 Cr, annually. Responsible for the overall P&L, business development, marketing strategy, property management, legal risk mitigation, PR & liaisoning, EHS-FLS, security, engineering services and delivering service excellence to the customers of the property. Have been successful in achieving year-on-year growth of over 10% in the overall mall sales and EBITDA of over 108%. Won multiple awards for the Centre like- Best Shopping Destination in India, Best Entertainment & Events Destination in Mumbai, Best Marketing Campaigns and The Safest Mall in India.

• As the General Manager of The Lalit Golf & Spa Resort Goa was responsible for the operations and business development of the 265 Room Luxurious resort spread over 87 Acres having private Golf Course and extensive MICE and Leisure facilities. Took the property turnover from INR 40 Cr p.a to INR 70 Cr. p,a. in a span of 3 years with a GOP of over 45%

• As Area General Manager, with Royal Orchid Hotels Ltd., was responsible for operations and profitability of properties in Gujarat, Rajasthan and Chandigarh. Also did the preopening and launching of the 200 Room 5-star flagship property Regenta One at Hyderabad in 2012,

• As General Manager with Oakwood Asia Pacific, managed their 200 room Flagship property “Oakwood Premier Pune”. Took over the property during the most turbulent times in the Pune hospitality scenario and achieved: 37% higher Occupancy, 40% higher Hotel Revenue, 22% higher room revenue, 30% higher F&B revenue, compared to the previous Year.
• Received the “MP Tourism Award of Best City Hotel” for Fortune Landmark Indore from the Honorary Chief Minister of Madhya Pradesh Shri. Shivraj Chouhan at Bhopal in May 2010.

• Awarded the Most Admired GM of the year (Business Hotel) 2009-10 by the Golden Star Awards at Mumbai.

• Won the National Tourism Award for the Best Business Hotel of the year 2009-10 for Hotel Royal Orchid Central, Pune, Awarded by the Vice President of India, Shri Mohammad Hamid Ansari. His last assignment before joining Lords Hotels and Resorts was with Phoenix Mills Ltd as Centre Director, Phoenix Marketcity, Mumbai, Apr ‘17 Onwards

Mr. Suri oversees the operations of the group in Western and Southern India. He also handles business development for the company in Southern Region. A hotel management graduate from IHM Lucknow. His career spans around two decade with job assignments across luxury hotels as well as on world’s largest premium cruise liner. He was also associated with Indian School of Business Hyderabad. His core competencies include overall hotel management, food & beverage operations, sales, strategy business development, and implementation. 

Mr. Jain has completed his Bachelor of Commerce from Rajasthan University and Chartered Accountancy. Post his education, he worked as a merchant banker in Mumbai. He joined H.S India Limited in 1996 and played an integral part to have the company listed on Bombay Stock Exchange. Today, H.S India Limited is successfully listed on Bombay Stock Exchange. He has shouldered the responsibilities for secure working capital, project finance, and handling the finances of 26 operational hotels and 5 regional sales offices.